![]() | Noah J. Goldstein, Steve J. Martin and Robert B. CialdiniEnglish | Negotiation![]() |
| That's this book. Just like chocolate cake. Rich with loads of wisdom. Each chapter is only a few pages long but you get told what you need to know, clearly and without a lot of pointless throat clearing. Get the goods on social proof(people do what the majority do even if it is bad; the Petrified Forest in Arizona plastered the park with signs saying that many people removed wood pieces and that was bad only to find theft bumping upwards;change the signs to show those who take the pieces are isolated individuals and theft spirals downward); understand that you must value your contribution or its value will be lost(do a favor for a colleague and she says thanks and you say your welcome and there is zip value; tell her you are glad to do it because it helps with her business development efforts and thus she remembers, don't and its useless history to her; you value it, she won't); understand that people act consistently with their affirmative commitments, not their silent agreement( restaurants that ask people to call if they need to cxl a reserfvation don't get co-operation but those who ask a question, "Will you agree to call if you must cxl?"get loads of it); learn to take a negative and make it a positive(yes our products cost more than xyz firm, but they last longer; couple the negative with a positive that relates to or negates the negative). There is lots more. All of it good stuff. I don't care for the title but this is the way business books should be---short, to the point and useful. Sweet. | |
Influence: Science and Practice - 5th edition Author: Robert B. Cialdini Language: Available on Amazon | |
Getting to Yes: Negotiating Agreement Without Giving In Author: Roger Fisher and William L. Ury; Editor-Bruce Patton Language: Euro: 12.00 | |
Strateghi della negoziazione Author: G. Richard Shell - edizione italiana a cura di Giuseppe De Palo e Leonardo D'Urso Language: Euro: 25.00 | |
![]() | Negotiation: Readings, Exercises and Cases Author: Roy Lewicki, Bruce Barry and David Saunders Language: Available on Amazon |
![]() | Rethinking NEGOTIATION TEACHING
Innovations for Context and Culture Author: Christopher Honeyman, James Coben, and Giuseppe De Palo Language: Euro: 25.00 |
International Arbitration Checklists - 2nd edition Author: Lawrence W. Newman and Grant Hanessian Language: Not Available | |
![]() | The Negotiator's Fieldbook: The Desk Reference for the Experienced Negotiator Author: Andrea Kupfer Schneider and Christopher Honeyman Language: Available on Amazon |
What the Face Reveals: Basic and Applied Studies of Spontaneous Expression Using the Facial Action Coding System (FACS) Author: Paul Ekman, Erika L. Rosenberg Language: Available on Amazon | |
What's Fair: Ethics for Negotiators Author: Carrie Menkel-Meadow and Michael Wheeler Language: Available on Amazon |